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United CEO Oscar Munoz is apologizing, but it’ll take more than saying sorry to regain public’s trust – LA Times

An apology will not be enough for United to regain consumer trust, experts in branding and public relations say.

Source: United CEO Oscar Munoz is apologizing, but it’ll take more than saying sorry to regain public’s trust – LA Times

 

LessThunk: Boycott United until they got new management!


Categorised as: interesting

Posted by: Kramer

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